The ten demandments : rules to live by in the age of the demanding consumer
By : Mooney, Kelly | Bergheim, Laura.
Material type: TextPublisher: New Delhi : McGraw-Hill ; 2002 (2003 )Description: xviii;266 p : 20cm.ISBN: 0070583048.Subject(s): Customer relations | Customer servicesDDC classification: 658.812Item type | Current location | Collection | Call number | Status | Date due | Barcode |
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Lending Materials | Library of SLTC Lending Section | Lending collection | 658.812 MOO (Browse shelf) | Available | SLTC000417 |
Browsing Library of SLTC Shelves , Shelving location: Lending Section , Collection code: Lending collection Close shelf browser
658.804 CHE Understanding the professional buyer | 658.81 MIL Proactive sales management | 658.812 LUC Customer service | 658.812 MOO The ten demandments | 658.812 PRI Your customer rules! | 658.816 DOC Contextual Pricing | 658.827 BER How cool brands stay hot |
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