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The ten demandments : rules to live by in the age of the demanding consumer

By : Mooney, Kelly | Bergheim, Laura.
Material type: TextTextPublisher: New Delhi : McGraw-Hill ; 2002 (2003 )Description: xviii;266 p : 20cm.ISBN: 0070583048.Subject(s): Customer relations | Customer servicesDDC classification: 658.812
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Lending Materials Lending Materials Library of SLTC
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Lending collection 658.812 MOO (Browse shelf) Available SLTC000417
Browsing Library of SLTC Shelves , Shelving location: Lending Section , Collection code: Lending collection Close shelf browser
658.804 CHE Understanding the professional buyer 658.81 MIL Proactive sales management 658.812 LUC Customer service 658.812 MOO The ten demandments 658.812 PRI Your customer rules! 658.816 DOC Contextual Pricing 658.827 BER How cool brands stay hot

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