TY - BOOK AU - Pande, Peter S. AU - Neuman, Robert P. AU - Cavannaugh, Roland R. TI - The six sigma way: how to maximize the impact of your change and improvement efforts SN - 9780071497329 U1 - 658.5 PY - 2014/// CY - New York PB - McGraw-Hill Education KW - Six sigma (quality control standard) ER -