Price, Bill <br/><br/>
Your customer rules!  delivering the Me2B experiences that today's customers demand 

 - San Francisco  Jossey-Bass A Wiley Brand  2015 
 - xi;251 p.  23.5cm 
<br/><br/><label>ISBN: </label>9781118954812 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Customer relations<br/>Consumer satisfaction;
<br/><br/><label>Dewey Class. No.: </label>658.812  / PRI