000 00523nam a22001817a 4500
999 _c356
_d356
003 SLTCLib
008 180604b ce ||||| |||| 00| 0 eng d
020 _a0143032054
041 _aEnglish
082 _a658.84
_bRAI
100 _aRaina, Arjun
_9568
245 _aSpeak Right for a Call Centre Job
_ba complete training guide for international telephone interface
260 _aNew Delhi
_bPenguin Books
_c2004
_g2004
300 _a[2], 296, p.
500 _aCall Centre
650 0 _92470
_aCall Center
942 _2ddc
_cMLN
945 _c3278
_dManu Pasantha PERUMBULI ACHCHIGE