000 00562nam a22001937a 4500
999 _c542
_d542
003 SLTCLib
008 180619b ce ||||| |||| 00| 0 eng d
020 _a0070583048
041 _aEnglish
082 _a658.812
_bMOO
100 _aMooney, Kelly
_9766
110 _aBergheim, Laura
_9767
245 _aThe ten demandments
_brules to live by in the age of the demanding consumer
260 _aNew Delhi
_bMcGraw-Hill
_c2002
_g2003
300 _axviii;266 p.
_c20cm
650 0 _92336
_a Customer relations
650 0 _92365
_a Customer services
942 _2ddc
_cMLN
945 _c3278
_dManu Pasantha PERUMBULI ACHCHIGE