| 000 | 00545nam a22001937a 4500 | ||
|---|---|---|---|
| 999 |
_c624 _d624 |
||
| 003 | SLTCLib | ||
| 008 | 180620b ce ||||| |||| 00| 0 eng d | ||
| 020 | _a9781259025679 | ||
| 020 | _a1259025675 | ||
| 041 | _aEnglish | ||
| 082 |
_a658.812 _bLUC |
||
| 100 |
_aLucas, Robert W. _9867 |
||
| 245 |
_aCustomer service _bbuilding successful skills for the twenty-first century |
||
| 250 | _a3rd ed | ||
| 260 |
_aNew Delhi _bTata McGraw Hill Education _c2012 |
||
| 300 |
_axvi;416 p. _c25cm |
||
| 650 | 0 |
_92365 _a Customer services |
|
| 942 |
_2ddc _cMLN |
||
| 945 |
_c3278 _dManu Pasantha PERUMBULI ACHCHIGE |
||