| 000 | 00639nam a22002057a 4500 | ||
|---|---|---|---|
| 999 |
_c626 _d626 |
||
| 003 | SLTCLib | ||
| 008 | 180620b ce ||||| |||| 00| 0 eng d | ||
| 020 | _a9781118954812 | ||
| 041 | _aEnglish | ||
| 082 |
_a658.812 _bPRI |
||
| 100 |
_aPrice, Bill _9872 |
||
| 245 |
_aYour customer rules! _bdelivering the Me2B experiences that today's customers demand |
||
| 260 |
_aSan Francisco _bJossey-Bass A Wiley Brand _c2015 |
||
| 300 |
_axi;251 p. _c23.5cm |
||
| 650 | 0 |
_92336 _a Customer relations |
|
| 650 | 0 |
_92337 _aConsumer satisfaction; |
|
| 700 |
_aJaffe, David _9873 |
||
| 942 |
_2ddc _cMLN |
||
| 945 |
_c3278 _dManu Pasantha PERUMBULI ACHCHIGE |
||