Lucas, Robert W.
Customer service building successful skills for the twenty-first century - 3rd ed - New Delhi Tata McGraw Hill Education 2012 - xvi;416 p. 25cm
9781259025679 1259025675
Customer services
658.812 / LUC
Customer service building successful skills for the twenty-first century - 3rd ed - New Delhi Tata McGraw Hill Education 2012 - xvi;416 p. 25cm
9781259025679 1259025675
Customer services
658.812 / LUC