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Customer service : building successful skills for the twenty-first century

By : Lucas, Robert W.
Material type: TextTextPublisher: New Delhi : Tata McGraw Hill Education ; 2012Edition: 3rd ed.Description: xvi;416 p : 25cm.ISBN: 9781259025679; 1259025675.Subject(s): Customer servicesDDC classification: 658.812
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Item type Current location Collection Call number Status Date due Barcode
Lending Materials Lending Materials Library of SLTC
Lending Section 		Lending collection 658.812 LUC (Browse shelf) Available SLTC000271

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